Under Pressure from Indian Government, Facebook backed Mobile Chatting application ‘Whatsapp’ forced to appoint Grievance Officer for India. She will be looking after all the complaints and grievances raised by the users in India. Addition to appointment of Grievance Officer for Indian operations, Whatsapp has also detailed out the process for users to flag concerns and complaints, including those around fake news.
Komal Lahiri is senior director, global customer operations and localisation Whatsapp.
How To Contact Grievance Officer of Whatsapp ?
If you would like to contact Whatsapp Grievance Officer, go to WhatsApp Settings > Help > Contact Us. We can better assist you if you contact us through WhatsApp.
You may also contact Whatsapp Grievance Officer via post at the following address:
Komal Lahiri
WhatsApp Inc.
Attention: Grievance Officer
1601 Willow Road
Menlo Park, California 94025
United States of America
Hope the appointment of Grievance Officer in India will ease down the Fake News on Whatsapp.